(ALL PLANS)
Q.
What types of payment methods does Bankers
offer?
A. We offer:
Direct Billing
– We send premium notices to you at the address you specify.
The Premium Payment Service Plan
– We make monthly charges to your bank account. For more information
and an authorization form, click
here.
Government Allotment
– This method is available to those serving or who have served in
the military and are receiving pay from the government. If you are
eligible for this type of payment, you must first contact your allotment
officer.
Payroll Deduction
– This method is available when your policy is issued under your
employer’s sponsorship and the employer deducts the premiums from
your pay and sends them to us.
Q. When do I need to pay
my premium?
A. Before the end of the grace period.
Different policies have different grace periods. Your grace period
is shown in your policy. When we don’t receive a payment by the
end of the grace period, the policy lapses. If you are unsure as
to the date your policy is paid to, and you have a Life Insurance
policy, you can call the Policyholders
Information Access Line to find out the due date. For
all other plans, you can call the local
office or write
us.
Q.
How do I change the frequency of my premium payments?
A Some policies must be paid at a specified
frequency. If your premium notice shows just one rate, you must
contact
us in order to find out if the frequency can be changed.
If your premium notice shows multiple rates, just pay at the frequency
that is preferable to you. Circle it on your premium notice and
return it with your payment. Be sure to show your policy number(s)
on your check or money order.
Q.
Why did I receive a lapse notice for my last payment?
A. We hadn’t credited your payment
when the notice was sent or the payment you sent was not sufficient
to pay your policy current.
If you sent a payment on your Life
Insurance policy, call our Policyholders
Service Information Access Line. It will provide you
with the policy’s current due date. It is possible that the lapse
notice was sent before we had time to credit your last payment.
If your policy’s due date is current, disregard the notice.
If your policy is not a Life Insurance
Plan or you have Life and other coverages and you believe you sent
a payment, call the local
office or write
us.
Q.
How may I reinstate a lapsed policy?
A. Reinstatement provisions vary by
type of policy. If you received a reinstatement offer, follow the
directions in that letter. If you haven’t received a reinstatement
letter or more than a month has passed since you received the offer,
call the local
office or write
us for the current reinstatement requirements.